Customer Service Manager - State Farm Agent Team Member
Full Time in Fully Remote - US
Replies within 24 hours
Benefits
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTIONAre your ready for the next step in your insurance career with State Farm? As a Customer Service Manager - State Farm Agent Team Member with Jeremy Jones - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.As a Customer Service Manager, you will help our agency to continually achieve its goals. As a leader, you will help empower our agency Team by implementing and supporting office policies and goals, and by consistently ensuring sales and service success for our Team and our customers. By training, coaching, and assisting other Team Members, you will help create smooth operations and achieve continued growth for our agency. Our agency is already well-known and well-established in the community, giving you exceptional job security and true opportunity for growth. Are you ready?RESPONSIBILITIES
- Support and implement office policies and goals, while continually looking for opportunities to improve.
- Manage day-to-day operations of the agency.
- Train, coach, and assist agency Team Members.
- Assist with customer interactions on complex issues.
QUALIFICATIONS
- Several years of proven success in a local, community insurance agency.
- 5+ years of experience in customer service, with 2+ years in a managerial role.
- State Farm experience IS A MUST AND REQUIREMENT.
- MUST HAVE AN ACTIVE PROPERTY AND CASUALTY- INSURANCE LICENSE
- Ability to coordinate and collaborate with others to achieve agency goals.
- Ability to work in and manage a team environment.
- Ability to effectively train, coach, and assist Team Members.
- Highly organized and detail oriented.
- Excellent problem-solving skills.
This is a remote position.
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none